What to expect from your first home consultation
If you have never arranged companionship support before, the first visit can feel like a big step. It really is not. It is a cup of tea, an honest conversation, and a chance for everyone to decide whether it feels like the right fit. There is no paperwork to sign, no commitment to anything, and no cost.
Here is exactly what happens, so there are no surprises on the day.
Who comes
One of our senior team will visit, usually together with the companion we think will be the best match. Bringing the companion to the first meeting matters: chemistry is the single biggest predictor of how well the support works, and we would rather you meet them in person from day one.
How long it takes
Around 45 minutes to an hour. Long enough to have a proper conversation, short enough that no one feels examined.
What we ask about
We will ask about the practical things, what a normal week looks like, what is getting harder, what is still going well, and what the family is hoping support will achieve. We will also ask about the lighter stuff: interests, the football team, the dog, favourite biscuits. That is the part that lets us match a companion who actually clicks.
What we tell you
We will explain how visits work, who would be coming, how the rota stays consistent, how we handle holidays and sickness cover, and what happens if needs change over time. We will be straightforward about what we can and cannot do, and where another service (district nurse, social work, GP) might be a better fit for a particular need.
What happens after the visit
You take a few days to think. If you would like to go ahead, we agree a start date and a simple weekly pattern. If you would rather not, that is completely fine, and we will often suggest other local services that might suit better.
How to book a consultation
Call 01236 359027, email info@niamz.co.uk, or fill in the short form on the booking page. We aim to offer first visits within a week, and same-week visits are often possible across Glasgow, North Lanarkshire, South Lanarkshire, East Dunbartonshire and surrounding communities.
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