Legal

Privacy Policy

This page is maintained by Niamz Companions and explains how we handle personal information. It is written in plain English and applies to enquiries, bookings and referrals made through this website.

Last updated: June 2026

Who we are

Niamz Companions provides befriending and companionship services across Glasgow and Lanarkshire. You can reach us at info@niamz.co.uk or 01236 359027.

What information we collect

  • Contact details you provide (name, phone, email, postcode).
  • Details about the person being supported, where relevant to arranging a visit.
  • Messages you send through our forms or by email.
  • Basic technical information (browser type, pages viewed) when you use this site.

How we use it

  • To respond to enquiries and arrange consultations or visits.
  • To match a suitable companion and keep visits safe and consistent.
  • To send service-related messages (e.g. confirming a visit).
  • To improve our website and the quality of our service.

Lawful basis

We rely on legitimate interest for general enquiries, contract for arranging and delivering services, and consent for optional marketing such as our newsletter. You can withdraw consent at any time.

Sharing

We do not sell personal information. We only share it with people who help us deliver our service (such as our companions, or our secure systems for scheduling and email) and where required by law.

Retention

Enquiry information is kept for up to 12 months. Records relating to active service are kept for as long as you remain a client and for a reasonable period afterwards in line with insurance and regulatory requirements.

Cookies

We use a small number of essential cookies to make the site work, and optional analytics cookies to understand how the site is used. You can choose your preferences using the banner shown on your first visit.

Your rights

Under UK GDPR you have the right to access, correct or request deletion of your personal information, and to complain to the Information Commissioner's Office. To exercise any of these rights, email info@niamz.co.uk.