Staff safety & credentials
Standards you can trust, evidence you can see.
Inviting someone into your home, or your loved one's, is a big deal. We take that responsibility seriously. Here is exactly how we vet, train and support every companion.
Vetted & trained
How we vet every companion.
PVG scheme membership
Every companion is a member of Disclosure Scotland's Protecting Vulnerable Groups (PVG) scheme before their first visit.
Public liability insurance
Our team is covered by £5m public liability and £10m employer liability insurance.
Safeguarding training
Annual safeguarding refreshers covering adult protection, dementia awareness and confidentiality.
Manual handling & first aid
Where relevant to the role, companions complete certified manual handling and emergency first-aid training.
Confidentiality & GDPR
All client information is handled in line with GDPR. Records are kept securely and only shared on a need-to-know basis.
Lone-worker policy
Companions follow a documented lone-worker policy with check-in procedures and a 24/7 escalation contact.
Operational standards
Every visit, every time.
- ✓ID badge worn on every visit
- ✓Two references taken on appointment
- ✓Right-to-work checks completed
- ✓Annual performance review
- ✓Documented care plan per client
- ✓Incident reporting & review process
Ready when you are
Let's arrange a free, no-obligation chat.
Speak with our local team about the support you or your loved one needs. Same-day visits are often available across Glasgow and Lanarkshire.